Booking Policy
TERMS & CONDITIONS
Please make sure your read all of the terms and conditions below.
All Virtuous Savage Experiences are offered subject to our standard terms and conditions, expressed below.
When you make a deposit and/or reservation with Virtuous Savage Experiences, you are accepting all of the terms and conditions, inclusive of the waiver of liability signed prior to your trip.
In addition to reading the individual trip descriptions to fully understand the itinerary you’re about to embark on, by purchasing your trip you hereby confirm your acceptance of the following.
RESERVATION POLICY
Trip currency may change based on on location to provide you with the best possible deal.
To secure your reservation, you must select your occupancy type and pay at least your initial deposit with valid payment information.
You may pay for the trip in its entirety, but the portion attributed to the deposit is still non-refundable.
See “Cancellation Policy” below for more details. If the trip has not been cancelled by The Virtuous Savage Experience, the balance of the trip price is due sixty (60) days prior to the trip start date.
A reminder will be sent by The Virtuous Savage Experience to your e-mail address supplied to us by you, one week / (7) days before the due date.
If the balance of the trip price is not received by the due date, this will constitute your election to terminate your participation in the trip and your reservation may be cancelled, at which time the Cancellation Policy below will be fully applied to your deposit.Tr
DEPOSITS, PAYMENTS & CANCELLATIONS
Payment terms differ based on your room selection and chosen payment plan.
DEPOSIT TERMS
In all cases, to secure your booking, you will need to pay a non-refundable deposit as specified for each trip to reserve your spot.
The balance of the trip package amount is to be paid, in full, not less than 60 days prior to start of the trip, unless your time of booking is less than 60 days prior to the trip, in which case full payment is due at the time of booking.
Where possible, the balance of the trip package amount will be automatically charged to your credit card within 60 days prior to start of the chosen trip.
We accept Bank transfer, Visa, MasterCard, and PayPal for payment.
CANCELLATION POLICY
If you must cancel your trip reservation, the Cancellation Policy detailed below will dictate what portion of your payment you are entitled to receive back as a refund.
Exceptions to our cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest, global emergency health concerns/situations or personal emergencies.
There is no refund or discount for arriving late or leaving a trip early, or for not participating in any scheduled activity.
Any cancellations due to unforeseen circumstances three months or less prior to the trip start date will incur some withholding or extra fees based on your payment plan.
The cancellation policy in effect includes:
THREE MONTHS + FROM TRIP START DATE
Loss of deposit.
THREE MONTHS OR LESS FROM TRIP START DATE
Loss of deposit plus fee of 25% of all sums paid.
TWO MONTHS OR LESS FROM TRIP START DATE
Loss of deposit plus fee of 50% of all sums paid.
ONE MONTH OR LESS FROM TRIP START DATE
Loss of deposit plus forfeiture of all sums paid.
CANCELLATION INSURANCE
We strongly recommend that you purchase flight cancellation insurance to protect yourself from unexpected circumstances that may cause you to cancel your trip with us.
Cancellation of any travel plans, airlines, etc. will be solely the responsibility of you, the traveller.
If you believe you may need to cancel your trip with us, please contact us at info@virtuoussavage.com and we will do whatever we can to assist you.
CANCELLATION BY THE VIRTUOUS SAVAGE EXPERIENCE
The Virtuous Savage Experience reserves the right to cancel any trip at any time, for any reason, as determined at our sole discretion, including too few participants, or if the quality of the retreat or the safety of the participants is deemed by The Virtuous Savage Experience to be compromised.
In such a case, refund of payments received from trip reservations shall constitute full and final settlement and release of all claims against The Virtuous Savage Experience, it’s agents and assigns.
In the event of cancellation, The Virtuous Savage Experience is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets or other unrecoverable travel costs.
POSTPONEMENT BY THE VIRTUOUS SAVAGE EXPERIENCE
The Virtuous Savage Experience reserves the right to postpone any trip at any time, for any reason, as determined at our sole discretion, including global and local health situations, or if the quality of the retreat or the safety of the participants is deemed by The Virtuous Savage Experience to be compromised.
In such a case, The Virtuous Savage Experience reserves the right to withhold all sums paid and issue a travel credit to be used by the traveller toward a destination of their choosing up to one (1) year from the trip start date of the postponed retreat.
Refund of payments received from trip reservations shall constitute full and final settlement and release of all claims against The Virtuous Savage Experience, it’s agents and assigns.
In the event of postponement, The Virtuous Savage Experience is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets or other unrecoverable travel costs.
ROOM CONFIGURATIONS
Room configurations depend on the bespoke experience, availability, trip location, time of booking, accuracy of trip applications, and demand from other interested parties.
If you plan to book shared room accommodations, it is best to book and pay for both parties at time of booking to ensure you are rooming with your designated friend/guest.
To ensure a smooth reservation, please contact us at info@virtuoussavage.com to confirm that we have received both parties’ applications and deposits.
TRIP ITINERARY AND INCLUSIONS
All trip package inclusions (i.e., activities, accommodations, etc.) are unique for each individual trip and location, and these are outlined on each trip’s information page. Please read and approve before booking your trip.
Unless explicitly indicated otherwise, included transportation to or from the airport will only be included when travellers are arriving/departing from the airport on the first and last scheduled day of the trip to the airport advertised by The Virtuous Savage Experience. Travelers seeking to come to a location early or stay late are responsible for their own transportation to/from the accommodation location.
TRAVEL REQUIREMENTS AND CONDITIONS
Please ensure that you have all the relevant travel documentation for your trip location and that you arrive at the airport on time.
The Virtuous Savage Experience is not responsible if you lack the required documentation for your flight or for entry into another country (valid passport for the entire duration of the trip and return travel, visa, entry fee, etc.).
However, if you are unsure of your requirements and need help, you are welcome to contact us at info@virtuoussavage.com for assistance.
The Virtuous Savage Experience cannot accept responsibility for delay or cancellation of any flights, train, buses or other forms of transport.
ADDITIONAL POLICIES
Your trip accommodations include lodging in villas, resorts, or other fine private establishments.
All guests are required to follow the applicable location’s policies. These may include noise restriction, public access, care of property, privacy, consideration of other resort guests, and more. You will be made aware of these policies prior to or upon your arrival.
PARTICIPATION IN ACTIVITIES
Each The Virtuous Savage Experience will include a multitude of activities that are prepaid and reserved for our participants. This may include yoga, fitness classes, coaching sessions, water-sports, hikes, and many other activities and attractions.
All guests are encouraged to attend all included activities, but this is not a requirement. However, there are no refunds in the event that a guest declines to participate in any given activity. Furthermore, The Virtuous Savage Experience staff reserve the right to deny guests participation in portions/activities of a trip that, in their sole discretion, is deemed too physically demanding, or they otherwise feel the experience of the group would be hindered (e.g. due to a physical deficiency, injury, medical issue, weight issue, etc.).
In such cases, The Virtuous Savage Experience shall make good faith efforts to provide alternative activities of comparable monetary value whenever possible, but under no circumstances shall any refund be provided to guests prohibited from participating under this section.
RESPONSIBILITY OF VALUABLES
Upon check-in, all valuable items may be placed in your room safe (if available) or in another secure location.
The Virtuous Savage Experience is not liable for any breakage, loss or theft of personal items. Please limit your valuables, as traveling with such valuables will be solely your responsibility.
PERSONAL SAFETY AND INSURANCE
The Virtuous Savage Experience recommends that you obtain cancellation, travel and medical insurance prior to attending any of our trips. Prior to participating in any activities or using any facilities, it is your responsibility to ensure that you are medically and physically fit and able. If you have any injuries or illnesses, please seek doctor’s advice prior to attending. The Virtuous Savage Experience is not liable for any injuries due to use of our facilities or participation in activities or during travel to and from the trip. Any injuries or medical conditions are completely your sole responsibility.
By sending a deposit toward your trip and returning your signed Waiver and Release of Liability, you certify that you do not have any physical condition or disability that would create a hazard for you or other participants during the Experience. In other words, you certify that you are healthy and fit for any activities scheduled on the trip and in which you plan to participate. Furthermore, it is required that you have the proper personal and health insurance to cover your needs while present during an experience, in case of any loss of property, illness, injury or death.
COPYRIGHT AND WAIVER OF MEDIA RIGHTS
We are committed to not only guiding you to own your mind, body, and goals, but creating awesome memories and content of your time with us, and that includes having an on-site videographer to capture as many special moments as possible. If you are not comfortable having your picture taken, please let us know, its really not a problem, this service is here to benefit you, not limit your Experience, so just let us know. Otherwise, you authorise The Virtuous Savage Experience to use any and all photos taken during the trip for social media and marketing purposes. A selection of photos and videos captured during The Virtuous Savage Experience will be shared with participants for their personal use. The material may not be modified, copied, or used in any other way without first obtaining written permission from The Virtuous Savage Experience.
The Virtuous Savage Experience retains all copyright license rights and sole exclusive ownership of the information, photographs, videos and material displayed on its website.
LIABILITY FOR FAILURES BEYOND THE VIRTUOUS SAVAGE EXPERIENCE CONTROL
The Virtuous Savage Experience shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, travel bans issued by any government authority due to public health situations including disease outbreaks of any kind, civil strife, accidents, or failure to perform by third parties, including suppliers and subcontractors.
ACCEPTANCE OF THESE TERMS AND CONDITIONS
By making a booking with The Virtuous Savage Experience for a trip, you accept on your behalf and all those named on the booking to be bound by these Terms and Conditions, including the general release of liability and the assumption of risk, described below.
RELEASE OF LIABILITY
You hereby release and discharge The Virtuous Savage Experience, its shareholders, directors, officers, agents and employees, from and against any and all liability, loss, cost, expense or damage arising, directly or indirectly, from the trip, including your participation in trip activities.
ASSUMPTION OF RISK
You acknowledge that you have voluntarily applied for a trip with The Virtuous Savage Experience. You understand that you may be traveling to a foreign country and that you may participate in various activities. You are prepared to assume the risks associated with this trip, including forces of nature, terrorism, civil unrest, war, accidents, global emergency health concerns/situations, personal injury and similar circumstances. You also assume risks associated with illness, disease, physical exertion, and alcohol consumption, knowing that access to suitable medical support may be delayed. Your hereby agree to take full responsibility for your own actions, safety, and welfare, including unanticipated events, injury, illness, emotional trauma, or death.